NHTSA Complaint #11036002 — 2006 LEXUS IS 350 AIR BAGS

Complaint Details

ODI Number	11036002
Vehicle	2006 LEXUS IS 350
Component	AIR BAGS
Date of Incident	August 9, 2017
Date Filed	October 23, 2017
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TAKATA RECALL- TOOK MY CAR TO THE LEXUS DEALERSHIP IN HONOLULU HI FOR THE RECALL ON THE PASSENGER SIDE AIRBAG WHICH THEY CLAIMED IT WAS COMPLETED AND RESOLVED. TWO DAYS LATER THE AIRBAG LIGHT ON DASH WOULD BLINK. I CALLED THEM TO LET THEM KNOW AND WE MADE AN APPT. WHEN I TOOK THE LEXUS BACK THEY DID A DIAGNOSTIC TEST AND CLAIMED THE DRIVERS SIDE AIRBAG NEEDED TO BE REPAIRED AT A $4,000.00. I FEEL IT SHOULD BE REPAIRED AT $0.00. IF YOU CAN, PLEASE HELP. THE SERVICE MANAGER THERE IS NOT HELPFUL AT ALL.

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