NHTSA Complaint #11035719 — 2008 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2008 VOLKSWAGEN PASSAT. WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT IT FAILED TO REMAIN ON. THE CONTACT WAS CLOSE TO HOME AND PUSHED THE VEHICLE BACK INTO HER DRIVEWAY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED SINCE IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL A DEALER. THE LOW COUNTRY VOLKSWAGEN DEALER (1001 JOHNNIE DODDS BLVD, MT PLEASANT, SC 29464 (843) 881-8555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OR JANUARY. THE FAILURE MILEAGE WAS UNKNOWN.