NHTSA Complaint #11035705 — 2016 TOYOTA RAV4

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11035705
Vehicle	2016 TOYOTA RAV4
Component	SERVICE BRAKES
Date of Incident	October 18, 2017
Date Filed	October 23, 2017
Mileage	26,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

PASSENGER FRONT WHEEL SENSOR HARNESS WAS DAMAGED BY RODENT. VEHICLE HAS 26K MILES AND TOYOTA REFUSED TO REPAIR THE BREAK, AND WOULD ONLY REPLACE THE ENTIRE HARNESS AT A COST NOT COVERED OF $6300. THE MATERIAL CHANGE OF THESE PARTS ATTRACT RATS. THIS DAMAGED CAUSE ABS, LANE DEPARTURE, BLIND SPOT MONITORING AND CRUISE CONTROL SYSTEMS TO FAIL. THE VEHICLE WAS PARKED IN MY DRIVEWAY AND I LIVE IN A GATE COMMUNITY. I CALLED THE TOYOTA CUSTOMER LINE AND WAS GIVEN THE SAME EXPLANATION OF THE LACK OF WARRANTY COVERAGE. CASE #1710230814

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