NHTSA Complaint #11034438 — 2003 FORD ESCAPE WHEELS

Complaint Details

ODI Number	11034438
Vehicle	2003 FORD ESCAPE
Component	WHEELS
Date of Incident	September 27, 2017
Date Filed	October 18, 2017
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT'S DAUGHTER OWNS A 2003 FORD ESCAPE. THE CONTACT STATED THAT HIS DAUGHTER NOTICED THAT THE SUBFRAME LOOKED RUSTED AND LOOSE. THE VEHICLE WAS TOWED TO BRONDES FORD TOLEDO (5545 SECOR RD, TOLEDO, OH 43623) WHERE IT WAS DIAGNOSED THAT THE SUBFRAME HAD ROTTED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE). AFTER THE VEHICLE WAS DRIVEN OVER 20 MPH, THE WHEELS TURNED AT DIFFERENT ANGLES AND THE VEHICLE MADE A SCREECHING SOUND. THE VEHICLE WAS TAKEN BACK TO BRONDES FORD, BUT THE DEALER AND MANUFACTURER (WHO WAS MADE AWARE OF THE FAILURE) DECLINED TO PROVIDE FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

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