NHTSA Complaint #11034299 — 2016 GMC CANYON

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11034299
Vehicle	2016 GMC CANYON
Component	VEHICLE SPEED CONTROL
Date of Incident	February 20, 2016
Date Filed	October 18, 2017
Mileage	18,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2016 GMC CANYON. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. ALSO, THE VEHICLE DECELERATED ON ITS OWN. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TWIN CITY BUICK GMC, 3046 ALCOA HWY, ALCOA, TN 37701) WHERE NOTHING WAS DONE AND THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-462-8782 AND STATED THAT THEY WOULD PASS THE ISSUE ON TO THE SENIOR MANAGER. CASE NUMBER: H3455690739 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

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