NHTSA Complaint #11034288 — 2009 FORD ESCAPE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11034288
Vehicle	2009 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	February 23, 2017
Date Filed	October 18, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2009 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE BATTERY INDICATOR ILLUMINATED AND THE INSTRUMENT CLUSTER GAUGES FLICKERED ON AND OFF. ALSO, THE POWER STEERING ASSIST FAILED AND THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. IN ADDITION, THE RADIO AND HEATER WERE STUCK IN THE ON POSITION. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BILL MARSH FORD, 408 W MILE RD NW, KALKASKA, MI 49646) WHERE IT WAS DIAGNOSED THAT THE WRONG BATTERY WAS INSTALLED IN THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS- 13337258. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

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