NHTSA Complaint #11034223 — 2011 BMW X5 DIESEL SAV

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11034223
Vehicle	2011 BMW X5 DIESEL SAV
Component	ENGINE
Date of Incident	August 30, 2017
Date Filed	October 18, 2017
Mileage	77,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW X5. WHILE DRIVING OR IDLING, THERE WAS AN ABNORMAL ODOR INSIDE THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EGR COOLER FRACTURED, WHICH CAUSED THE EXHAUST ODOR TO ENTER THE CABIN OF THE VEHICLE. BMW OF STERLING (21710 AUTO WORLD CIR, STERLING, VA 20166, (571) 434-1944) WAS CONTACTED, BUT WAS UNABLE TO LOCATE THE FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

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