NHTSA Complaint #11034179 — 2012 CHRYSLER 200

TL* THE CONTACT OWNS A 2012 CHRYSLER 200. WHILE THE CONTACT'S HUSBAND WAS DRIVING VARIOUS SPEEDS, THE BATTERY DIED AND THE MIRRORS, LIGHTS, AND HORN FAILED. THE VEHICLE WAS TAKEN TO HILTON HEAD CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY, HARDEEVILLE, SC 29927) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, GENERATOR, AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE LATER RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE RECURRED; HOWEVER, THE VEHICLE WAS NOW INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). BOTH THE DEALER AND MANUFACTURER STATED THAT THE REPAIR PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,914.