NHTSA Complaint #11034163 — 2011 DODGE GRAND CARAVAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11034163
Vehicle	2011 DODGE GRAND CARAVAN
Component	POWER TRAIN
Date of Incident	September 29, 2017
Date Filed	October 17, 2017
Mileage	190,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2011 DODGE GRAND CARAVAN. WHILE DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE SPEED DROPPED TO 40 MPH AND SHE WAS UNABLE TO ACCELERATE ANY FURTHER. THE VEHICLE WAS TAKEN TO FREEDOM DODGE CHRYSLER JEEP (815 E CAMP WISDOM RD, DUNCANVILLE, TX 75116 (972) 572-2277) WHERE IT WAS DIAGNOSED WITH A FAILED TRANSMISSION THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

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