NHTSA Complaint #11034131 — 2010 LEXUS RX350

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11034131
Vehicle	2010 LEXUS RX350
Component	AIR BAGS
Date of Incident	August 10, 2017
Date Filed	October 17, 2017
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2010 LEXUS RX350. WHILE DRIVING 75 MPH, THE SIDE CURTAIN AIR BAGS DEPLOYED WHILE DRIVING ON UNEVEN PAVEMENT. THE FAILURE OCCURRED WITHOUT WARNING OR IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CHARLES BARKER LEXUS VIRGINIA BEACH, 3909 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED AN INVESTIGATOR TO DIAGNOSE THE VEHICLE. THE CONTACT WAS UNABLE TO CONTACT ANYONE CONCERNING THE RESULTS OF THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

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