NHTSA Complaint #11034116 — 2016 ACURA RDX

TL* THE CONTACT OWNS A 2016 ACURA RDX. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE EXITING A FUEL SERVICE STATION. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT, THE STEERING WHEEL ABRUPTLY LOCKED AND THE VEHICLE DROVE INTO A DITCH. THERE WERE NO INJURIES. THE STEERING WHEEL REGAINED NORMAL OPERATION WHILE REVERSING THE VEHICLE OUT OF THE DITCH. THE CONTACT DROVE THE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.