NHTSA Complaint #11034024 — 2016 FOREST RIVER FORESTER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11034024
Vehicle	2016 FOREST RIVER FORESTER
Component	STRUCTURE:BODY
Date of Incident	September 29, 2017
Date Filed	October 17, 2017
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHITE PLASTIC COMPONENT FELL OUT OF THE RV COACH ENTRY DOOR LOCK MECHANISM CAUSING DOOR LOCK TO JAM. MOST OF THE LOCK MECHANISMS ARE METAL BUT THIS SMALL PIECE IS PLASTIC AND THERE IS NO MECHANISM TO KEEP IT FROM FALLING OUT. AFTER I RE-INSERTED IT AND OPERATED THE MECHANISM A FEW MORE TIMES, IT FELL OUT AGAIN. I WAS REQUIRED TO REPLACE THE LOCK MECHANISM AT COST OF $125.

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