NHTSA Complaint #11033539 — 2013 FORD ESCAPE

TL* THE CONTACT OWNS A 2013 FORD ESCAPE. WHILE DRIVING 20 MPH, AN ABNORMAL BURNING ODOR ENTERED THROUGH THE ENGINE COMPARTMENT AND THE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO PULL THE VEHICLE OVER INTO A PARKING LOT. THE CONTACT AND PASSENGER EXITED THE VEHICLE AND OBSERVED SMOKE UNDER THE VEHICLE AND OIL LEAKING PROFUSELY FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER. THE LOCAL DEALER (CROWN FORD, 420 MERRICK RD, LYNBROOK, NY, 11563, 516-599-0600) DID NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT THE OIL HAD JUST BEEN CHANGED TWO WEEKS PRIOR AT CHATHAM FORD (781 MAIN ST, CHATHAM, MA, 02633, 508-945-0500). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.