NHTSA Complaint #11033524 — 2013 CHEVROLET MALIBU

TL* THE CONTACT OWNS A 2013 CHEVROLET MALIBU. THE CONTACT STATED THAT THE HEAT WORKED IN THE VEHICLE; HOWEVER, THE DEFROST DID NOT WORK WITHOUT WARNING. AN UNKNOWN LOCAL DEALER WAS CONTACTED; HOWEVER, DUE TO THE AMOUNT OF THE DIAGNOSTIC TEST, THE APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNAVAILABLE TO DIAGNOSE THE FAILURE AND THERE WERE NO RELAY CODES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-3447350312. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN ANY OPEN RECALLS AND RECOMMENDED TAKING THE VEHICLE TO BE DIAGNOSED FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.