NHTSA Complaint #11033328 — 2015 DUCATI DIAVEL FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11033328
Vehicle	2015 DUCATI DIAVEL
Component	FUEL/PROPULSION SYSTEM
Date of Incident	October 7, 2017
Date Filed	October 14, 2017
Mileage	2,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

FAULTY FUEL SENSOR. AFTER A PERIOD OF TIME, THE FUEL SENSOR WILL BREAK DOWN RESULTING IN AN INACCURATE FUEL GAUGE READING AND WILL SHOW EMPTY. DESPITE MANY REVISIONS OF THIS PART NUMBER, DUCATI IS UNABLE TO PROVIDE A LONG TERM SOLUTION TO THIS PROBLEM. AFTER THE 2 YEAR WARRANTY IS OVER, DUCATI WILL NO LONGER COVER A KNOWN ISSUE WITH THIS PART. THEY WILL SOMETIMES COVER THE COST OF THE PART, BUT SHOULD ALSO COVER THE LABOR TO REPLACE THE PART AS WELL. THIS WILL BE THE SECOND TIME THIS ISSUE HAS HAPPENED TO ME. THE SAME PROBLEM IS OCCURRING WITH THE MULTISTRADA AND X-DIAVEL MODELS.

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