NHTSA Complaint #11033263 — 2009 VOLKSWAGEN JETTA

TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE ABS AND ESC WARNING INDICATORS SUDDENLY ILLUMINATED AND THE STEERING WHEEL BECAME HARDER TO TURN. IN ADDITION, THE SPEED SUDDENLY DECREASED. THE VEHICLE WAS TAKEN TO LITHIA VOLKSWAGEN IN RENO, NV WHERE IT WAS DIAGNOSED THAT THE ABS MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, ELECTRONIC STABILITY CONTROL); HOWEVER, SINCE THE DIAGNOSTIC CODES WERE NOT OBTAINED FROM THE MODULE, THE MODULE WOULD NOT BE REPLACED PER THE RECALL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.