NHTSA Complaint #11033207 — 2014 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11033207 |
| Vehicle | 2014 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 33,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I PURCHASED MY USED 2014 FORD EXPLORER SPORT IN JANUARY 2017. IT IS IN EXCELLENT CONDITION, HOWEVER I HAVE DISCOVERED THAT MY VEHICLE EMITS A SULPHUR "ROTTEN EGG" SMELL WHEN I ACCELERATE TO A HIGH SPEEDS. AFTER RESEARCHING THIS ISSUE, I FOUND THAT IT IS A COMMON PROBLEM WITH FORD EXPLORERS BETWEEN YEARS 2013-2017 AND MAY BE AN EXHAUST ISSUE. I HAVE A WARRANTY ON MY VEHICLE, BUT NOTICED THIS IS NOT COVERED PART AS PART OF MY WARRANTY PACKAGE AND THERE IS CURRENTLY NOT A FORD RECALL ON THIS ISSUE. THIS IS UNSAFE AND A PROBLEM FOR MANY OWNERS LIKE ME. I DO NOT FEEL SICK WHEN I DRIVE MY CAR, BUT HAVING EXHAUST CHEMICALS IN THE AIR WHEN I DRIVE CAN POSE A SERIOUS THREAT AFTER REPEATED EXPOSURE AND COULD POTENTIALLY CAUSE SERIOUS HEALTH PROBLEMS FOR ME AND OTHER PASSENGERS. IT IS AN ISSUE THAT IS CLEARLY OBVIOUS WHEN YOU ACCELERATE AND NEEDS TO FIXED BY THE FORD MANUFACTURER.
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