NHTSA Complaint #11033143 — 2013 FORD FLEX

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL THE VEHICLE DOORS FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE DOME LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT PASSENGER SIDE DOOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE BATTERY TO THE VEHICLE HAD TO BE REPLACED TWICE DUE TO THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS INVALID.