NHTSA Complaint #11033110 — 2013 CHEVROLET TAHOE

THE PURPOSE FOR THIS COMMUNICATION IS TO LET YOU KNOW I'VE BEEN HAVING ISSUES WITH THE DASHBOARD ON MY CAR THAT MECHANICS BELIEVE WILL EFFECT THE AIRBAG. AT THIS POINT I'M AT A BIT OF A LOSS FOR WORDS AND UNDERSTANDING WITH THIS PARTICULAR SITUATION. THE DASHBOARD HAS MULTIPLE CRACKS THROUGHOUT. THE CAR HAS 87,000 MILES AND HAS BEEN GARAGED FOR ITS ENTIRE OWNERSHIP AND WELL MAINTAINED. THE BIGGEST ISSUE SURROUNDING THE CRACKS IN THE DASHBOARD IS THAT THEY'VE FORMED AROUND THE FRONT PASSENGER AIRBAG, WHICH MULTIPLE DEALERSHIPS HAVE TOLD ME IS A SAFETY HAZARD. THAT BEING SAID, THE DEALERSHIPS AND THE ASSOCIATE I SPOKE TO AT CHEVROLET CUSTOMER ASSISTANCE TEAM HAS SAID THEY'VE SEEN THIS ISSUE MULTIPLE TIMES AND THEY'RE SURPRISED THERE HASN'T BEEN A RECALL ISSUED. I HONESTLY WOULDN'T CARE ABOUT THE CRACKS IF THEY WEREN'T SURROUNDING THE AIRBAG. PICTURES OF MY CAR INCLUDED. VIN NUMBER [XXX] AFTER RESEARCHING THROUGH MULTIPLE DEALERSHIPS AND ONLINE THERE SEEMS TO BE A LARGE NUMBER OF CUSTOMERS WITH THE SAME EXACT PROBLEM AND THERE ARE CURRENT LAWSUITS PENDING AGAINST GM, PLEASE FOLLOW THE LINK: HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/ANOTHER-BIG-AUTO-MAKER-GETS-HIT-WITH-A-SUIT-OVER-CRACKING-DASH-BOARDS HTTPS://WWW.CHANGE.ORG/P/RECALL-2007-2013-VEHICLES-DUE-TO-THE-SAFETY-OF-CRACKED-DASHES IF THIS ISN'T ENOUGH CONCERN ON YOUR END TO CORRECT THE ISSUE AND ISSUE A RECALL I'M NOT SURE WHAT IS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR