NHTSA Complaint #11032889 — 2008 BUICK LUCERNE

TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE THE KEY WAS PLACED IN THE IGNITION, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO CRANK. THE VEHICLE WAS TOWED TO BURNS FORD INC. (188 N BROADWAY AVE, BURNS, OR 97720 (541) 573-6014) WHERE IT WAS DIAGNOSED THAT THE RELAY THAT GOES TO THE FUEL PUMP HAD MELTED AND THE RELAY NEEDED TO BE REPLACED. THERE WAS NO FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *LN CARFAX CANNOT PROCESS VIN UPDATED 7/26/18*JB