NHTSA Complaint #11032706 — 2010 DODGE JOURNEY AWD ELECTRICAL SYSTEM:HORN

Complaint Details

ODI Number	11032706
Vehicle	2010 DODGE JOURNEY AWD
Component	ELECTRICAL SYSTEM:HORN
Date of Incident	September 16, 2017
Date Filed	October 10, 2017
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2010 DODGE JOURNEY. ON SEVERAL OCCASIONS, WHILE THE VEHICLE WAS PARKED OR WHILE DRIVING, THE HORN INADVERTENTLY HONKED ON AND OFF WITHOUT WARNING. THE FAILURE OCCURRED MULTIPLE TIMES THROUGHOUT THE DAY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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