NHTSA Complaint #11032607 — 2013 CHEVROLET MALIBU ECO

WHILE DRIVING ACROSS A BRIDGE AT ABOUT 50MPH, THE ENGINE LIGHT, POWER STEERING, ABS AND BATTERY CHARGING SYSTEM WARNING LIGHTS ALL CAME ON AND THEN THE CAR COMPLETELY LOST ALL POWER. I HAD LITTLE CONTROL OF THE CAR BUT WAS ABLE TO SAFELY PULL ONTO THE SHOULDER. I COULD HAVE CRASHED ONTO THE MEDIAN OR ANOTHER FASTER CAR COULD HAVE HIT ME, I COULD HAVE DIED. TRIED TO GET A JUMP BUT IT WOULD NOT STAY ON ONCE CABLES WERE REMOVED. TOWED TO THE DEALER WHERE 2 BUSINESS DAYS LATER I'M TOLD THE TIMING CHAINS, CAM SHAFT AND FUEL PUMP NEED REPLACING. CAR IS UNDER 38,000 MILES. I HAVE WITNESSED MY DASHBOARD AND RADIO LIGHT UP WHEN NO ONE IS IN IT AND ALL DOORS ARE LOCKED. CAR TURNED OFF ONCE LAST WEEK WHILE I WAS DRIVING UNDER 20MPH BUT IMMEDIATELY TURNED BACK ON BY ITSELF. JUST THOUGHT MAYBE I USED BAD GASOLINE. HAVE TO WAIT 2-3 MORE DAYS JUST FOR THEM TO START WORKING ON IT AND CANNOT GET AN ESTIMATE ON HOW LONG THE WORK WILL TAKE. CHEVY REFUSES A LOANER/RENTAL CAR UNTIL THE CAR IS BEING WORKED ON EVEN THOUGH THEY ALREADY RENDERED IT INOPERABLE. I DO NOT FEEL SAFE DRIVING THIS CAR AND HAVEN'T HAD THIS PREOWNED VEHICLE EVEN A YEAR YET. I AM VERY DISAPPOINTED WITH THIS CAR AND EVEN MORE DISAPPOINTED WITH THE SERVICE AND LACK OF HELP AND ACCOMMODATIONS FROM CHEVROLET. ALSO DISAPPOINTED THAT THE WARRANTY DOESN'T TAKE INTO CONSIDERATION THE INCONVENIENCE THE CUSTOMER FACES WHEN THEIR CAR IS DOWN.