NHTSA Complaint #11031997 — 2017 JAGUAR F-TYPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11031997 |
| Vehicle | 2017 JAGUAR F-TYPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 696 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
ON JULY 12,2017 MY VEHICLE STALLED AND WOULD NOT START AFTER REPEATED TRIES. THE VEHICLE WAS TOWED TO A JAGUAR DEALER WHERE IT STAYED FOR 14 DAYS WHILE THEY TRIED TO SOLVE THE PROBLEM. A NEW FUEL PUMP DRIVER MODULE WAS INSTALLED AND THE DEALER DECLARED THE PROBLEM FIXED. THE MILEAGE ON THE CAR WAS 696 MILES ENTERING THE DEALER AND 724 MILES LEAVING. ON AUGUST 3, 2017 MY VEHICLE STALLED AGAIN AND WOULD NOT RESTART AFTER REPEATED TRIES. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT STAYED FOR ANOTHER 15 DAYS. THE DEALER STATED THE PROBLEM WAS DUE TO MELTED PINS IN THE FUEL PUMP DRIVER MODULE. THE DEFECTIVE PINS WERE DECLARED REPAIRED AND THE FUEL PUMP DRIVER MODULE RENEWED. MILEAGE ON THE CAR WAS 997 MILES ENTERING THE DEALER AND 1149 MILES LEAVING. IN THE LAST 7 WEEKS, I HAVE ONLY DRIVEN THE CAR ABOUT 100 MILES BECAUSE OF MY LACK OF CONFIDENCE IN IT. A CLAIM HAS BEEN FILED WITH THE BETTER BUSINESS BUREAU.
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