NHTSA Complaint #11031978 — 2012 BMW X5 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11031978
Vehicle	2012 BMW X5
Component	ELECTRICAL SYSTEM
Date of Incident	September 24, 2017
Date Filed	October 5, 2017
Mileage	83,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

THE VEHICLE HAD IT'S CHECK ENGINE LIGHT ILLUMINATE WHEN STARTED COLD, ROUGHLY 83K MILES. DEALER RAN DIAGNOSTIC TEST AND SAID THE FLUID LEVEL SENSOR IN THE SCR PASSIVE TABK HAD FAILED AND REQUIRED REPLACEMENT. 6 MONTHS PRIOR, THE CEL HAD COME ON, AND WAS RELATED TO THE SCR ACTIVE TANK SENSOR. BMW EXTENDED THE WARRANTY ON THE ACTIVE TANK ONLY TO 10Y/120K MILES. IF BMW IS AWARE OF A DEFECT IN THE ACTIVE TANK, AND THE SAME PARTS ARE PRESENT IN THE PASSIVE, THEY SHOULD EXTEND THE WARRANTY OF THE PASSIVE TANK MODULE AS WELL.

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