NHTSA Complaint #11031897 — 1999 BUICK REGAL

TL* THE CONTACT OWNS A 1999 BUICK REGAL. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN DRIVE, THE VEHICLE JERKED AND BEGAN TO SHAKE. WHILE THE VEHICLE WAS ON AN INCLINE, IT FAILED TO PROPERLY ACCELERATE AND STARTED TO SHAKE. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PENSKE CHEVROLET OF CERRITOS (18605 STUDEBAKER RD, CERRITOS, CA 90703 (562) 924-1676). BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BOULEVARD BUICK GMC (2800 CHERRY AVE, SIGNAL HILL, CA 90755 (562) 492-1000) WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.