NHTSA Complaint #11031811 — 2012 GMC TERRAIN

TAKATA RECALL, I THOUGHT THAT I HAD EXCESSIVE OIL LEAKAGE BECAUSE THERE WAS NO OIL, WHEN I JUST HAD A OIL CHANGE THE DAY BEFORE, BUT IT HAD TO BE A EXCESSIVE ENGINE OIL CONSUMPTION, ON MY WAY FROM WORK I HEARD A VERY LOUD NOISE FROM MY ENGINE, AND AND A POP, ON MY DASHBOARD WAS SIGNALING OIL PRESSURE IS LOW - STOP ENGINE, THROUGHOUT THE HOLD ORDEAL THERE WAS SMOKE COMING INTO THE CAR, WHEN I WAS ABLE TO GET TO CAR DEALER SHIP, I WAS CHARGED $3400.00 TO HAVE THE CAR FIX. THEN I RECEIVE A LETTER FROM GMC STATING THAT THEY WERE DOING A RECALL ON 2012 TERRAIN RELATING TO THE SAME ISSUE THAT WAS LISTED IN THE LETTER THAT WAS SENT TO ME. THEY REJECT MY REIMBURSEMENT DUE TO THE FACT THAT THEY SAYING THE OIL HAD TO BURNING ON THE ENGINE, AND NOT EXCESSIVE OIL LEAKAGE, WHEN IN FACT THERE WAS BURNING OIL ON MY ENGINE, WHICH I FEEL CAUSE THE SMOKE WITHIN MY VEHICLE, ALSO THE MANAGER AT MIKE ANDERSON ALSO SAID GMC REJECTED MY CLAIM DUE TO THE PART NUMBERS THEN MATCH UP TO PART NUMBERS THEY HAVE LISTED ON THE RECALL, WHEN I VIEW THE LIST, IT DID LIST DIFFERENT NUMBER BUT THE PARTS WAS THE SAME, THE CAR WAS IN MOTION I WAS ON THE HIGHWAY 294 GOING EAST TO MERRILLVILLE INDIANA, WHICH ALMOST CAUSED ME TO HAVE A ACCIDENT IN WHICH I HAPPEN TO AVOID.