NHTSA Complaint #11031650 — 2011 FORD TAURUS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11031650
Vehicle 2011 FORD TAURUS
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

I WENT TO GET INTO MY CAR, THE FOB KEY DID NOT UNLOCK MY DOOR. OPENED IT MANUALLY. WHILE INSIDE CAR, ENGINE STARTED BUT NOTHING ELSE WORKED. DASH WAS FLICKERING. CAR WOULD NOT GO INTO REVERSE. THIS HAPPENED AGAIN 4 WEEKS PRIOR TO OCT 3, 2017. AFTER AN HOUR STANDING OUTSIDE, CAR ALARM WENT OFF SO I KNEW I HAD TO JUMP IN TO TAKE IT TO FORD. SERVICE TOLD ME TOO MANY BAD CODES WERE SHOWING UP SAID IT MIGHT BE CELENOID BUT I HAD A NEW ONE PUT IN THAT I HAD TO PAY OVER 600 FOR B C I WAS 2 WEEKS OUT OF WARRANTEE. BACK IN 2012 I FILED HERE THAT ELECTRICAL WENT COMPLETELY OUT WHILE DRIVING AT 65 MPH NO BRAKES, NO STEERING. CAR SLOWED DOWN ON ITS OWN AND I WAS BY A PATCH OF GRASS ON A MAIN HIGHWAY. THAT DAY I THOUGHT I WAS GOING TO LOSE MY LIFE. REALLY UPSET WITH THIS, IT'S DANGEROUS AND CAR IS NOT DEPENDABLE. ONLY HAVE 50 TH MILES. TRUNK LEAKED, BACK WINDSHIELD HAD TO BE REPLACED B C 3RD LIGHT WAS NOT WORKING.

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