NHTSA Complaint #11031525 — 2011 BMW 328XI

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11031525
Vehicle	2011 BMW 328XI
Component	FUEL/PROPULSION SYSTEM
Date of Incident	September 4, 2017
Date Filed	October 3, 2017
Mileage	120,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

HI I HAVE A BMW 2011 328XI, RECENTLY I WAS DRIVING THE CAR ON THE FREEWAY WHEN THE CAR COMPLETELY SHUT DOWN ON ME AND LITERALLY LEFT ME 10 SECS TO GET ON THE SHOULDER. MIND YOU THIS IS BUSY TRAFFIC HOUR COMING BACK FROM CHICAGO. I REPLACED THE FUEL PUMP LAST YEAR, AND BMW TAKES NO OWNER SHIP OF THE PROBLEM. I CALLED THE CUSTOMER SERVICE AND ALSO ASKED THEM TO DIAGNOSE IT , BUT THEY KEEP TELLING ME OH WE CANNOT DETECT IT. THIS IS VERY FRUSTRATING AS THIS IS MY WIFES CAR AND I WOULD NOT WANT ANYTHING HAPPENING TO HER IF THE CAR RANDOMLY STOPS IN THE MIDDLE OF THE FREE WAY.

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