NHTSA Complaint #11031488 — 2013 FORD FUSION

STEERING AT TIMES GETS HARD. THEN TRYING TO CORRECT, ESPECIALLY IN A TURN CAR JERKS. JUST TOOK A LONG TRIP, AND IT WAS SCARY AT TIMES. CONTACTED THIS SITE 6 MONTHS AGO WITHOUT ANY RESPONSE. FORD SAID THAT NOTHING IS WRONG. THEY CHECKED AND SAID THERE WAS A CODE FOR LOSS OF SIGNAL TO PCM. THEY HAD NO ANSWER. I KNOW THAT FORD HAS A MAJOR ELECTRONIC RACK PROBLEM. THIS IS A LAW SUIT WAITING TO HAPPEN. SOMETIMES WHEN JUST A SMALL UNEVENNESS IN THE ROAD APPEARS, IT IS HARD TO GET CAR OUT, AND CAR ROLLS FROM SIDE TO SIDE BECAUSE OF PRESSURE NEEDED, BECAUSE THE POWER STEERING WAS NOT AVAILABLE. CAR AT TIMES IS ALSO EASIER TO STEER TO THE LEFT, THEN TO THE RIGHT. THIS STEERING IS A MAJOR ISSUE. I JUST TALKED TO A GUY WITH A 2013 C MAX, AND FORD MADE HIM PAY FOR A REPLACEMENT, AS 37,631. THIS IS NOT RIGHT, AND IT IS VERY DANGEROUS. [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB