NHTSA Complaint #11031424 — 2004 VOLKSWAGEN BEETLE

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE FELT AS IF IT WERE IN NEUTRAL. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, PLACED THE GEAR SHIFTER IN PARK AND THEN BACK INTO DRIVE, AND WAS ABLE TO RESUME DRIVING. THE CONTACT STATED THAT SHE HAD TO REPEAT THE SAME PROCEDURE FIVE TIMES UNTIL SHE REACHED HER DESTINATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PERRYSBURG AUTO MALL (26875 N DIXIE HWY, PERRYSBURG, OH 43551, PHONE NUMBER: (419) 874-4331) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.