NHTSA Complaint #11031414 — 2017 JEEP PATRIOT

TL* THE CONTACT OWNS A 2017 JEEP PATRIOT. WHILE DRIVING 65 MPH, THE STEERING WHEEL VIBRATED AND THE VEHICLE PULLED TO THE RIGHT AFTER A STOP. ALSO, THE TIRE PRESSURE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY CHRYSLER DODGE JEEP RAM OF OREGON, 601 GALE STREET, OREGON, IL 61061) WHERE IT WAS DIAGNOSED WITH A BENT RIM. THE EXACT RIM WAS UNKNOWN; HOWEVER, IT WAS REPLACED. THE CONTACT STATED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE LOWER CONTROL ARM WAS BENT. THE CONTROL ARM AND AXLE SHAFT WERE REPLACED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER A THIRD TIME AND WAS AWAITING DIAGNOSES. THE CONTACT MENTIONED THAT THE HEADLIGHTS WERE ALSO TURNED TOWARDS THE GROUND AND THE DEALER ADJUSTED THE DIRECTION AND REPLACED THE PASSENGER SIDE HEAD LAMP. THE CONTACT ALSO STATED THAT SHE WAS INFORMED BY THE DEALER OF A BLOWN TIRE BELT THAT WAS REPLACED, BUT WAS UNAWARE OF WHICH TIRE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 3,300.