NHTSA Complaint #11031398 — 2010 JEEP COMPASS

TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VAN ANDEL AND FLIKKEMA CHRYSLER JEEP (3844 PLAINFIELD AVE, NE, GRAND RAPIDS, MI 49525; 616-363-9031) AND WAS INFORMED THAT THE RECALL REPAIR APPOINTMENT HAD TO BE RESCHEDULED FOR THE FOURTH TIME WITH GIVEN CAUSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, CONTACTED THE DEALER, BUT WAS UNABLE TO EXPEDITE THE DEALER'S APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.