NHTSA Complaint #11031379 — 2011 TOYOTA COROLLA

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11031379
Vehicle 2011 TOYOTA COROLLA
Component AIR BAGS
Date of Incident
Date Filed
Mileage 54,947 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TAKATA RECALL - THIS IS MY 2ND OFFICIAL COMPLAINT AGAINST TOYOTA REGARDING MY 2011 TOYOTA COROLLA, AND THE TAKATA AIRBAG RECALL (PASSENGER AIRBAG). MY VEHICLE HAS BEEN AT THE DEALERSHIP FOR ABOUT 1 YEAR AND 4 MONTHS NOW, AND THERE IS NO REMEDY FOR MY VEHICLE. I HAVE MET, IN PERSON, WITH THE SERVICE MANAGER AT MY LOCAL DEALERSHIP (WHERE MY CAR IS BEING KEPT), AND HE TOLD ME THERE IS NOTHING HE CAN DO, I HAVE CONTACTED TOYOTA CORPORATE OFFICE, AND THEY ASSIGNED ME WITH A CASE MANAGER AND THE CASE MANAGER DENIED HELPING ME, I HAVE CALLED AND COMPLAINED TO MY ATTORNEY GENERAL'S OFFICE OF CALIFORNIA AND THEY EXPLAINED THERE WAS NOTHING THEY COULD DO, AND THIS IS MY SECOND TIME FILING A VEHICLE SAFETY COMPLAINT WITH THE NHTSA AND I HAVE HEARD NOTHING BACK FROM YOU(NHTSA) EITHER. THIS RECALL IS A BURDEN BECAUSE WHEN AND IF TOYOTA ACTUALLY PERFORMS THE RECALL REMEDY ON MY VEHICLE, THE VEHICLE IS GOING TO NEED TO HAVE A COMPLETE OVERHAUL (OIL CHANGED, BATTERY REPLACED, FUEL LINES SYPHONED AND REPLACED, FILTERS (AIR, OIL, AND FUEL) REPLACED, AND THE ENTIRE TRANSMISSION AND BRAKE LINES FLUSHED AND REFILLED IN ORDER FOR THE VEHICLE TO BE BACK IN OPERATIONAL CONDITION. WHAT DO I DO? WHAT CAN I DO? I HAVE CALLED AND CONTACTED EVERYONE AND NO ONE WILL HELP ME. PLEASE HELP.

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