NHTSA Complaint #11030637 — 2011 DODGE NITRO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11030637
Vehicle	2011 DODGE NITRO
Component	ELECTRICAL SYSTEM
Date of Incident	September 30, 2017
Date Filed	September 30, 2017
Mileage	91,222 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

DOOR LOCK MODULE HAS FAILED POSING A SAFETY HAZARD AS ONLY ONE DOOR HAS A KEY LOCK. REAR HATCH HAS BECOME NON FUNCTIONAL AS THERE IS NO WAY TO RELEASE THE LATCH AS THE ELECTRONIC LATCH IS INOPERABLE AND NO MANUAL KEY LOCK EXISTS. THE PART IS ON NATIONAL BACK ORDER DUE FROM OVERWHELMING FAILURES. I HAVE AN INFANT AND THIS POSES SERIOUS RISK TO MY CHILDREN AS I CAN ONLY UNLOCK THE DOORS FROM INSIDE. THIS NEEDS TO BE A MANDATED RECALL TO FIX THIS ISSUE. THIS HAPPENED AFTER THE VEHICLE WAS PARKED AND STARTED INTERMITTENTLY, AND NOW HAS REACHED TOTAL LOCK SYSTEM FAILURE. THIS IS MORE THAN A COMMON PROBLEM WITH WIDESPREAD 2011 DODGE NITRO OWNERS.

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