NHTSA Complaint #11030510 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. WHILE THE VEHICLE WAS PARKED, A BURNING ODOR WAS PRESENT AND THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER (AUTONATION CHRYSLER DODGE JEEP RAM SOUTH SAVANNAH, 8701 ABERCORN STREET, SAVANNAH, GA 31406) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AFTER THE FAILURE OCCURRED; HOWEVER, THE PARTS TO REMEDY THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE ON THE CONTACT'S BEHALF. THE MANUFACTURER INFORMED THE CONTACT THAT AN INVESTIGATOR WOULD BE SENT TO HIS LOCAL DEALER TO DIAGNOSE THE VEHICLE. THE CONTACT WAS ALSO INFORMED BY THE MANUFACTURER THAT, IF HE PAID FOR THE REPAIR, HE COULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.