NHTSA Complaint #11030497 — 2017 RAM PROMASTER

TL* THE CONTACT OWNS A 2017 RAM PROMASTER. THE CONTACT STATED THAT THE INSTRUMENT PANEL ILLUMINATED TOO DIMLY, WHICH CAUSED THE SPEEDOMETER TO BE DIFFICULT TO VIEW WHILE DRIVING IN THE DAYTIME. THE VEHICLE WAS TAKEN TO STERLING HEIGHTS DODGE (40111 VAN DYKE, STERLING HEIGHTS, MI 48313, PHONE NUMBER: (586) 939-3900) WHO STATED THAT THE LIGHT WAS DIM AND COULD NOT SERVICE THE VEHICLE BECAUSE IT WAS DESIGNED IN THAT MANNER. THE CONTACT WAS ADVISED TO CONTACT CUSTOMER CARE. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS MANUFACTURED IN THAT MANNER AND NOTHING COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 600. *BF CONSUMER STATED VERY DIFFICULT TO CONTROL THE SPEED. UPDATED 7/23/18*JB *TR