NHTSA Complaint #11030468 — 2008 CAN-AM SPYDER RS

TL* THE CONTACT OWNS A 2008 CAN-AM SPYDER ROADSTER. THE CONTACT STATED THE MOTORCYCLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING, WHICH CALLED FOR THE SOFTWARE CLUSTER CONSOLE TO BE REPLACED. THE MOTORCYCLE RECEIVED THE REPAIR. IN ADDITION, THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED. THE CONTACT HAD TO APPLY EXCESSIVE FORCE IN ORDER TO STEER THE MOTORCYCLE. THE CONTACT TOOK THE MOTORCYCLE TO THE TAMPA BAY POWER SPORTS DEALER (13521 N FLORIDA AVENUE, TAMPA, FL; 813-968-7888) AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 09V162000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MOTORCYCLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT DUE TO THE PREVIOUS RECALL AND WARRANTY, THE VEHICLE WAS DEEMED REPAIRED AND WOULD NOT RECEIVE A SECOND REPAIR FREE OF CHARGE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.