NHTSA Complaint #11030461 — 2016 TOYOTA SIENNA STRUCTURE:BODY

Complaint Details

ODI Number	11030461
Vehicle	2016 TOYOTA SIENNA
Component	STRUCTURE:BODY
Date of Incident	November 22, 2016
Date Filed	September 29, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LIA TOYOTA OF COLONIE, 2116 CENTRAL AVE, SCHENECTADY, NY 12304) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 888-270-9371 AND STATED THAT THE PARTS WERE AVAILABLE AND TO CONTACT THE DEALER. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

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