NHTSA Complaint #11030448 — 2012 DODGE CARGO VAN
AIR BAGS issue reported to NHTSA
Complaint Details
| ODI Number | 11030448 |
| Vehicle | 2012 DODGE CARGO VAN |
| Component | AIR BAGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | HI |
Consumer Description
I LIVE IN HAWAII ON MOLOKAI AND THERE IS NO WHERE TO DRIVE THE CAR TO HAVE RECALL WORK DONE. DODGE SAID TO SHIP IT OFF ISLAND AND SEND RECEIPTS TO GET REIMBURSED FOR SHIPPING COST. NOW THEY ARE GOING BACK ON THEIR WORD AND SAYING THEY WILL NOT REFUND ME THE MONEY FOR MY HAVING TO SHIP THE VAN TO HAVE RECALL WORK DONE. THIS IS NOT FAIR TO THE CUSTOMER, I WAS LIED TO AND IT TOTALED 1100 DOLLARS IN SHIPPING COST. I WOULD APPRECIATE SOME HELP IN THIS CASE. I'VE BEEN LIED TO AND IS NOT FAIR TO ME AS A COSTUMER OF A CAR THAT HAS BEEN RECALLED WITH SPECIAL CIRCUMSTANCES. PLEASE HELP ME IN THIS MATTER THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB