NHTSA Complaint #11030289 — 2013 DODGE AVENGER

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 DODGE AVENGER. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES THAT PROGRESSED, SUCH AS THE FRONT PASSENGER SIDE DOOR HANDLE FRACTURED. THE DEALER REPLACED THE DOOR HANDLE. THE BRAKE SYSTEM WAS SERVICED SEVERAL TIMES AND, WHILE DRIVING, THE VEHICLE OVERHEATED AND WAS PULLED INTO A REFUELING STATION. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE HOSE FRACTURED FROM THE RADIATOR. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURES AND HAD TO BE TOWED TO A DEALER. THE DEALER (KENDALL DODGE, 786-231-2120, 13355 137TH AVE, MIAMI, FL 33186) WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER'S RECALL MORE THAN TWO YEARS AGO. THE REMEDY AND PART WERE NOT AVAILABLE TO RECEIVE THE REPAIR WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS AND SEAT BELTS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS WAITING TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.