NHTSA Complaint #11030281 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 DODGE CHARGER. THE CONTACT STATED THAT THE ALTERNATOR FAILED. WHILE THE DRIVER DROVE THE LOW BATTERY WARNING LIGHT ILLUMINATED AND A BURNING ODOR EMITTED FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND REPLACED THE ENGINE OIL AND THE ENGINE OPERATED AS NORMAL. HOWEVER, A FEW WEEKS LATER WHILE ATTEMPTING TO START THE VEHICLE, A BURNING ODOR EMITTED AGAIN FROM UNDER THE HOOD. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE TOP TO THE ALTERNATOR WAS BURNED. THE VEHICLE WAS PARKED AT THE CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER FOR INSPECTION. THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. HOWEVER, THE CONTACT WAS ADVISED TO REPLACE THE ALTERNATOR AND HE WILL BE REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER 17V435000 (ELECTRICAL SYSTEM) BUT THE NOTIFICATION WAS NOT RECEIVED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. VIN TOOL CONFIRMS RECALL INCOMPLETE REMEDY NOT YET AVAILABLE.