NHTSA Complaint #11030263 — 2009 NISSAN ALTIMA

VEHICLE WOULD NOT START AFTER BEING SHUT DOWN IN PARKING LOT. DASH DISPLAY SHOWED A KEY LIGHT BUT INFORMATION CONSOLE DID NOT STATE THE PROBLEM. OCCUPANTS IN VEHICLE WERE MOTHER AND 3 YEAR OLD DAUGHTER IN 90+ DEGREE HEAT. COULD NOT OPERATE AIR CONDITIONING AND HAD TO HAVE CAR TOWED TO RESIDENCE. UPON INSPECTION, FOUND STEERING WHEEL LOCK MALFUNCTIONED. SOLUTION: DISABLE MALFUNCTIONING UNIT COMPROMISING SECURITY SYSTEM WITH POSSIBILITY OF STEERING WHEEL LOCK ACTIVATING WHILE VEHICLE IS IN MOTION. EXTREMELY DANGEROUS AS VEHICLE MAY BE USED ON HIWAY OR IN LESS THAN OPTIMAL DRIVING CONDITIONS. NISSAN SHOULD RECOGNIZE THAT THIS HAZARD WAS NOT COMPLETELY COMMUNICATED TO ALL 2009 NISSAN ALTIMA OWNERS WHEN THE INITIAL RECALL WAS ISSUED THAT ENDED IN JANUARY OF 2017. THIS IS AN ONGOING ISSUE AND SHOULD BE ADDRESSED TO ALL CURRENT OWNERS OF 2009 NISSAN ALTIMAS AND CORRECTED AS SOON AS POSSIBLE.