NHTSA Complaint #11030191 — 2013 CHRYSLER 300

TL* THE CONTACT OWNS A 2013 CHRYSLER 300. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT OPENED THE HOOD AND SAW SPARKS AND FLAMES EMITTING FROM THE ALTERNATOR. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THE FIRE EXTINGUISHED ITSELF. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT SPOKE WITH NORMANDIN CHRYSLER JEEP DODGE RAM FIAT (900 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHO STATED THAT PARTS WERE NOT AVAILABLE AND THEY COULD NOT INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT THE DEALER AND CALL BACK. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.