NHTSA Complaint #11030171 — 2017 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11030171 |
| Vehicle | 2017 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 7,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
I AM WRITING DUE TO MY CONCERN ABOUT MY 2017 FORD ESCAPE. I BOUGHT THE VEHICLE NEW IN MAY 2017. SEPT 8TH ,THE ENGINE STOPPED SUDDENLY WHEN I BRAKED TO PULL INTO THE PARKING LOT AT WORK..THE MESSAGE ON THE DASH BOARD WAS : MANUAL START REQUIRED SO I PUT THE CAR IN PARK AND RESTARTED IT WITHOUT DIFFICULTY I WENT TO WORK FOR THE DAY. AT THE END OF THE DAY I STARTED THE VEHICLE AND PULLED ONTO A VERY BUSY CITY STREET . I DROVE ABOUT 100 FEET WHEN I BRAKED AND THE CAR SHUT DOWN AGAIN ,IN TRAFFIC. I HAD THE CAR TOWED TO THE DEALERSHIP. ON SEPTEMBER 13TH I RECEIVED A CALL FROM THEM THAT MY CAR WAS REPAIRED AND READY TO GO . I WAS RELUCTANT TO TRUST THIS VEHICLE I WAS CONCERNED IT WAS UNSAFE HOWEVER I HAD NO CHOICE BUT TO TRUST IN THEIR REPAIR. SEPTEMBER 22ND .I AM COMMUTING HOME AGAIN THE ENGINE COMPLETELY SHUTS DOWN WHEN I BRAKE AT BUSY INTERSECTION DURING A RAIN STORM AT RUSH HOUR IT WOULD NOT RESTART THIS WAS VERY FRIGHTENING. I TURNED ON THE 4 WAY FLASHERS SO I EXITED THE VEHICLE , CALLED 911 AS I WAS AFRAID MY VEHICLE IN THE MIDDLE OF THE INTERSECTION WAS GOING TO CAUSE A MAJOR ACCIDENT. CARS WERE BLOWING HORNS AND SWERVING TO AVOID MY DISABLED VEHICLE. I ALSO CONTACTED MY HUSBAND AS I WAS CLOSE TO HOME. HE WAS ABLE TO GET THE VEHICLE GOING BY SWAPPING OUT A FUSE AND I GOT IT HOME. THE VEHICLE WAS ONCE AGAIN TOWED FOR REPAIR I CONTACTED FORD CUSTOMER SERVICE AS I FEEL THIS VEHICLE IS DEFECTIVE AND UNSAFE THIS WAS THE RESPONSE I RECEIVED.I UNDERSTAND THAT YOU ARE REQUESTING THAT FORD MOTOR COMPANY BUY BACK YOUR 2017 FORD ESCAPE. REGRETTABLY, I MUST ADVISE YOU THAT FORD WILL NOT BE BUYING BACK THE VEHICLE IT APPEARS THIS VEHICLE DOES NOT MEET THE REQUIREMENTS FOR A REPURCHASE OR REPLACEMENT UNDER THE STATE GUIDELINES . I HAVE EMAILS AND RECEIPTS BUT AM NOT SURE HOW TO SHARE THEM FOR YOUR PURPOSES.
Related Complaints for the 2017 FORD ESCAPE
Other ENGINE Complaints
#11719639
misfire in Cylinder 3 and coolant loss. My mechanic believes it is the coolant intrusion issue described in Ford TSB ...
#11719484
My 2017 Ford Escape equipped with the 1.5L EcoBoost engine is experiencing coolant intrusion into the engine cylinder...
#11718523
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning ligh...
#11718253
Vehicle Information • 2017 Ford Escape SE • Mileage (around 80,000) • VIN [XXX] 2. Problem Description My 2017 ...
#11718359
The car started misfiring, check engine light came on. Took the car into shop to find out what the problem was. I was...
Recent Complaints for the 2017 FORD ESCAPE
#11718523
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning ligh...
#11717486
POWER TRAIN
2017 Ford Escape 2.0 AWD with 155,000 miles with Known coolant intrusion issue... (Vin has not been apart of the reca...
#11717672
POWER TRAIN
Vehicle transmission failed at 60k miles and again at 146k miles. Had to pay around $4000 each time the transmission ...
#11716299
POWER TRAIN
In January 2025, my 2017 Ford Escape experienced a sudden and unexpected transmission failure at approximately 69,500...
#11714908
STRUCTURE:BODY
The paint along the windshield columnS and rear tailgate are flaking off in large sections. This is causing premature...