NHTSA Complaint #11030151 — 2009 CHEVROLET SILVERADO 2500

THE CHROME PLATING IS PEELING OFF THE DRIVERS INTERIOR DOOR HANDLE THAT HAS CREATED A SHARP SURFACE AND HAS ALREADY CUT MY WIFE'S HAND. UPON RESEARCHING THE ISSUE FURTHER IT WAS FOUND THERE IS A SERVICE BULLETIN DIRECTLY RELATED TO THIS EXACT ISSUE. THE PROBLEM IS THE BULLETIN IS ONLY REFERENCING 2007 MODEL YEAR'S SPECIFICALLY. THE BULLETIN WAS RELEASED IN JULY/AUGUST OF 2010 SO MANY YEARS FROM 2007 ' 2009 WERE AFFECTED BY THIS DEFECT. IN THE DOCUMENT PAGE 51 OF 86 SPECIFICALLY MENTIONS MODEL YEAR 2007 ' 2009 CHEVROLET SILVERADO AND GMC SIERRA AND DENALI TRUCKS EQUIPPED WITH RPOS AN3, Y91, OR GAT. MY TRUCK HAS RPO CODE AN3 AND THE HANDLE IS PEELING. I HAVE ALREADY CONTACTED CHEVY CUSTOMER CARE AND INQUIRED ABOUT THIS DEFECT BUT THEY ARE NOT WILLING TO ADMIT TO OR REPAIR THE DEFECT FREE OF COST AS PER THIS BULLETINS EXTENDED COVERAGE OF 10 YEARS OR 100,000 MILES. I AM REPORTING THIS CASE IN HOPES THAT YOU CAN HELP MY SITUATION OR PROVIDE SOME FEEDBACK ON HOW I CAN GET THIS RESOLVED. EA10-004 GM 8-16-2010 #09239 SERVICE BULLETIN