NHTSA Complaint #11030141 — 2011 CHRYSLER 300C

TL* THE CONTACT OWNS A 2011 CHRYSLER 300C. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE CONTACT STATED THAT THE LIGHTS IN THE VEHICLE BEGAN TO FLICKER AND, UPON TURNING INTO THE CONTACT'S RESIDENCE, THE VEHICLE COMPLETELY LOST POWER. MOSS BROTHERS CHRYSLER JEEP DODGE RAM FIAT IN SAN BERNADINO, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM) AND THAT THE ALTERNATOR FAILED. IN ADDITION, THE DEALER STATED THAT THE ONLY PART THAT WAS AVAILABLE WAS A RECALLED ALTERNATOR AND THAT THEY NEEDED PERMISSION TO INSTALL THE RECALLED PART. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000.