NHTSA Complaint #11030097 — 2013 RAM 3500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11030097
Vehicle	2013 RAM 3500
Component	ENGINE
Date of Incident	September 25, 2017
Date Filed	September 27, 2017
Mileage	59,510 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SD

Consumer Description

TL* THE CONTACT OWNS A 2013 RAM 3500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER (US ONE CHRYSLER/JEEP IN SANFORD, SOUTH DAKOTA) WHERE IT WAS DIAGNOSED THAT THE UPSTREAM NITROUS SENSOR FAILED AND NEEDED REPLACEMENT. IN JANUARY OF 2017, THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER JEEP/RAM IN ALBANY, GEORGIA BECAUSE THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE REAR NITROUS SENSOR WAS REPLACED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 59,510.

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