NHTSA Complaint #11030033 — 2015 BMW R1200 GS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11030033
Vehicle 2015 BMW R1200 GS
Component SUSPENSION
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

BMW MOTORCYCLE RECALL CAMPAIGN 17V-438 - FRONT FORK. I RECEIVED A RECALL NOTICE FROM BMW IN AUGUST 2017 AND SENT THE MOTORCYCLE TO THE DEALER TO HAVE THE WARRANTY/RECALL REPAIR CONDUCTED. THE MOTORCYCLE HAS BEEN AT MORTON'S BMW IN FREDERICKSBURG, VA SINCE 09 SEPTEMBER AND BMW HAS STILL NOT SENT THE DEALER THE REPAIR PARTS. I SENT BMW OF NORTH AMERICA A DETAILED EMAIL ON 24 SEPTEMBER AND THEY HAVE YET TO RESPOND AND EXPLAIN WHY THEY WILL NOT FIX MY MOTORCYCLE WITHIN A REASONABLE PERIOD OF TIME.

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