NHTSA Complaint #11030021 — 2011 GMC ACADIA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11030021
Vehicle	2011 GMC ACADIA
Component	ELECTRICAL SYSTEM
Date of Incident	September 2, 2017
Date Filed	September 26, 2017
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

I WAS DRIVING MY 2011 GMC ACADIA AND ALL OF A SUDDEN THE CAR STARTED TO DECELERATE. I PULLED OVER AND TURN THE CAR OFF AND THEN THE CAR WOULD NOT START AGAIN. I HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP IS SAYING THERE IS AN ISSUE WITH THE TIMING CHAIN. THE DEALERSHIP SAID THAT THE TIMING CHAIN FAILED. UPON DOING RESEARCH, I SEE THAT THIS IS A COMMON ISSUE WITH GMC MODELS, ESPECIALLY THE ACADIA MODEL. THE DEALERSHIP IS SAYING THAT THE REPAIR IS GOING TO COST ME $7500. GIVEN THAT THIS IS WELL-KNOWN ISSUE WITH THE ACADIA MODEL, I FEEL THAT THIS ISSUE SHOULD BE RECALLED FOR THE SAFETY OF CONSUMERS.

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