NHTSA Complaint #11025419 — 2012 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11025419
Vehicle 2012 VOLKSWAGEN JETTA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE AND TIRE INFLATE SENSOR INDICATORS SUDDENLY ILLUMINATED BEFORE THE TRANSMISSION MALFUNCTIONED. THE GEAR WOULD NO LONGER SHIFT UP OR DOWN. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MENER VOLKSWAGEN IN LATHAM, NY WHERE IT WAS DIAGNOSED THAT THE MECHATRONICS UNIT INSIDE THE TRANSMISSION WAS FAULTY AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 110,000.

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